When deciding on a new Mobile or Tablet device to supply staff with, it's important to ensure that it meets your operational needs, not just today, but over the next few years.
The specific make and model of the device is ultimately your decision. However, if you're purchasing new devices, we strongly recommend evaluating more than just price or brand loyalty.
- For instance, although devices like the iPhone 13 are still sold as “new,” at some retailers in 2025, they were released in 2021—meaning the hardware is already four years old. Opting for more recent models can help future-proof your investment.
✅ Key Factors to Consider
1. Operating System Compatibility
Ensure the device supports the required operating system version to run your core applications reliably.
Devices running older or unsupported systems may not work as intended and could pose a security risk.
2. Performance
Look for devices with sufficient processing power and memory to handle multitasking and application load without lag.
Ensure there's enough internal storage to support offline functionality and data retention without frequent interruptions.
3. User Accessibility
Select screen sizes and interfaces that are easy for your staff to use, especially in field environments or low-visibility conditions.
4. Battery Life
Devices should offer sustained battery performance, especially for roles requiring full-day mobile use without access to charging.
5. Connectivity
Confirm the device supports reliable Wi-Fi and/or mobile data connectivity (e.g., 4G/5G), depending on where and how your teams operate.
Dual-band Wi-Fi capability can improve connection stability in busy environments.
6. Durability
In rugged or industrial settings, consider whether the device needs additional protective accessories or built-in durability features (e.g. reinforced casing, water resistance).
7. Support & Updates
Choose devices from suppliers that offer ongoing software updates, local support, and warranty options, to reduce downtime and risk.
8. Ease of Use
Ensure devices are intuitive and suitable for your team’s experience levels, especially where limited training may be available.
9. Budget Fit
Select a device that balances functionality, longevity, and cost in line with your operational and financial priorities.
10. Trial or Pilot
If possible, trial a device with your applications and workflows to confirm it performs as expected before rolling out across the team.
By focusing on these criteria, you'll be better positioned to select devices that support your teams effectively and align with your long-term business needs.