Following the release of Workbench v4.7.16, we introduced key improvements to Work Centers in Upvise. These updates were aimed at improving performance, validation, and display consistency across the platform.



What were the technical changes?

To implement these enhancements, the Daily Diary and Purchase Order form now uses a hidden dataset in Upvise (called wbJobWorkCentres) to source and display Work Center information.

Note: This dataset is managed via the Upvise integration and should not be manually modified.

How to Review Work Centers in the Dataset:

If you would like to verify if a Work Center exists in Upvise, System administrators can:

  1. In Upvise, go to Forms > Options > Datasets.

  2. Select the dataset wbJobWorkCentres.

  3. Use the first column (“Name”) to search using either the Workbench Job Code or Workbench Plant Code. 

  4. If the relevant Work Center is not listed here, proceed with the steps below.

Steps to Resolve Missing Work Centers in the Daily Diary Form and WorkCenter Dataset:

  1. Log in to Workbench.

  2. Navigate to the Upvise Integration screen.

  3. Select the Finco where the affected Workbench Job resides.

  4. Click “Manual Data Sync.”

  5. Select “Projects and Work Centers.”

⏳ Note: This sync will check all projects and related Work Centers, then push the data into Upvise. This may take some time depending on data volume.

  1. After the sync completes, log out of Upvise and log back in. 

If your Work Centres are still not appearing after completing these steps, please raise a support ticket for further assistance.