Xero Q&A

New contacts not syncing to Workbench from Xero
The integration between Xero and Workbench does an hourly sync automatically, if you have just added the Contacts please check again in one hour. The co...
Wed, 2 Aug, 2023 at 6:11 PM
Xero Export Batch Limit Error
There are some rules and limitations on the Xero API: Caps on time limits, data used, and the number of transactions within a time period. The 'Object r...
Thu, 14 Sep, 2023 at 2:18 PM
What is the File Size Limit with Xero?
The Xero API does not allow individual attachments to exceed 2MB.
Mon, 28 Aug, 2023 at 3:49 PM
Payroll Calendar has a Start Date after the date of the Timesheet
For more information please refer to our Documentation page at: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#Payroll-Calendar-...
Thu, 1 Feb, 2024 at 1:22 PM
Xero API error calling UpdateOrCreateManualJournals ...504 Gateway Time-out
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#%E2%80%9CXero-API-er...
Thu, 1 Feb, 2024 at 1:23 PM
Customer 'xxxx' does not have a Xero ID
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#%E2%80%9CCustomer-&#...
Thu, 1 Feb, 2024 at 1:24 PM
The TaxType code … does not exist or cannot be used for this type of transaction
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#%E2%80%9CThe-TaxType...
Thu, 1 Feb, 2024 at 1:25 PM
Payroll Calendar 'Fortnightly Calendar' is not found in Xero or Start Date is not defined
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#Payroll-Calendar-...
Thu, 1 Feb, 2024 at 1:25 PM
Payroll Calendar 'xxxxxxx' is not found in Xero or Start Date is not defined
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#Payroll-Calendar-...
Thu, 1 Feb, 2024 at 1:26 PM
Earnings Rate 7519f7b5-c712-47a0-9962-e3b319e51b32 does not exist or is not valid for timesheets
For more information please refer to our Documentation page: https://webwbdoc.atlassian.net/wiki/spaces/DOC/pages/2514059271/Xero+FAQs#Earnings-Rate-7519f7...
Thu, 1 Feb, 2024 at 1:26 PM