Overview

Upvise includes built-in two-factor authentication (2FA) to enhance account security by requiring an additional verification step during login.

The current 2FA method uses email-based verification, where a code is sent to the user’s registered email address and must be entered to complete login.

Getting Started

To use 2FA in Upvise, ensure the following:

  • Each user has a valid, unique email address configured
  • Users have access to their email inbox at the time of login
  • Email delivery is functioning correctly (not blocked by spam filters)
  • 2FA is ENABLED on the individual users account.  

Once these requirements are met, users will be prompted to enter a verification code sent to their email when logging in.

Screen Guide

Step 1 – Login
Enter your username and password as normal on the Upvise login screen.  

Step 2 – Verification Code
After successful login credentials:

  • A verification code is sent to your registered email address
  • Open your email inbox and locate the code  

Step 3 – Enter Code
Enter the verification code into the prompt displayed on screen. 

Step 4 – Access Granted
Once verified, you will be logged into Upvise and can continue as normal.

Out of Scope

The following authentication methods are not currently supported:

  • Integration with Microsoft Entra ID (Azure AD / SSO)
  • Use of Microsoft Authenticator or other authenticator apps
  • Microsoft 365 / O365-based authentication
  • Third-party identity providers (e.g. Okta, Auth0)
  • Custom or advanced authentication configurations