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Users Q&A

How do I add a new user?
For more detailed information please visit our wiki page Workbench Wiki - Users Option 1 - copy an existing person: +From Person List button  In 4.6.12...
Wed, 2 Aug, 2023 at 7:22 PM
How to reset password for a user
There are 2 main methods for resetting a password: 1. Under login page (/Public.aspx/Login), try 'I forgot my password' method :   2. A user wi...
Wed, 2 Aug, 2023 at 6:09 PM
How do I reactivate an ex-employee?
If there was a previous user record then it will need to be reactivated, rather than re-created. First, check the Users list for Inactive people. If liste...
Fri, 8 Sep, 2023 at 9:28 AM
How do I set my Out Of Office when I go on leave?
If you are a Primary Reviewer or Primary Approver of Timesheets, Expense Claims, and/or Leave Requests, then you should flag yourself as Out Of Office so th...
Fri, 11 Apr, 2025 at 2:28 PM
How do I make a user inactive?
There are really only 2 actions required. - Go to the Licence Matrix and remove any licences they have. - Then go to the Users list, open the pop-up for t...
Wed, 13 Aug, 2025 at 6:07 PM