System Admin Q&A

Workbench emails being flagged as spam or rejected by recipients
By default, Workbench uses SendGrid cloud service to send emails. Being a third party service, it does not automatically have authority to send from a clien...
Thu, 1 Feb, 2024 at 4:33 PM
Office 365 Integration
Currently Office 365 Integration has only been fully tested on Web Workbench hosted on our AWS shared services platform, i.e. wbi.cloud sites. Although it c...
Thu, 26 Oct, 2023 at 11:38 AM
Multifactor Authentication (MFA)
Workbench supports MFA through Office 365 integration. Clients are responsible for and have control of MFA methods for their Office 365 tenants. 1. Work...
Fri, 16 Sep, 2022 at 9:22 AM