Upvise Technical Q&A

How can I safely deploy my own code in Upvise?
Upvise supports the use of custom JavaScript code within forms, dashboards, and other parts of the platform. This allows you to extend functionality and tai...
Thu, 27 Mar, 2025 at 3:05 PM
Considerations for purchasing new company mobile devices & tablets
When deciding on a  new Mobile or Tablet device to supply staff with, it's important to ensure that it meets your operational needs, not just today, but...
Wed, 16 Jul, 2025 at 5:57 PM
How do I report from ALL FORMS data in upvise?
Extracting Form Data for Reporting in Sharperlight or Power BI via Upvise Integration Upvise enables you to extract data for external reporting tools, such...
Fri, 1 Aug, 2025 at 12:25 PM
How to resolve the Error in Upvise "Workbench API Authority settings are invalid." when clicking "GET LOG" in Upvise?
The "Get Log" button in Upvise Jobs requires a valid API token from Workbench to function correctly. This token is generated via the Workbench Upv...
Thu, 7 Aug, 2025 at 11:07 AM
"Out of Memory" Error when launching Upvise on a mobile device
"Out of memory" on a mobile device usually means that your device doesn’t have enough RAM (Random Access Memory) available to run or load the app ...
Tue, 28 Oct, 2025 at 12:58 PM
Android Scanning Requirements for Upvise App v10.1+
From Upvise v10.1 onward, QR and barcode scanning on Android is handled by the native Android scanner, supplied through Google Play Services (not the Upvise...
Tue, 25 Nov, 2025 at 5:28 PM
Why Upvise Exports Files in a ZIP Folder & How to Extract Them
When files are exported from Upvise using the bulk export option, they are automatically placed into a compressed (zipped) folder. The ZIP format simply kee...
Tue, 2 Dec, 2025 at 4:51 PM
Troubleshooting Guide: What to Check When You Experience Data Issues in Upvise
If something doesn’t look right in Upvise — missing information, sync delays, or unexpected behaviour — there are a few important things to check first. The...
Wed, 3 Dec, 2025 at 1:29 PM
Upvise and Workbench Data Sync Process - How to manually backdate a sync?
Workbench Sync Overview Upvise works “offline”, allowing users to record data whilst having restricted or no internet access. Data is expected to re-sync o...
Tue, 16 Dec, 2025 at 5:56 PM